Chatbots

Chatbots are software applications designed to simulate conversation with human users, typically over the Internet. They utilize natural language processing (NLP) and artificial intelligence (AI) to understand and respond to user queries in a conversational manner. Chatbots can be rule-based, following predefined scripts and interactions, or they can employ machine learning algorithms to improve their ability to understand and generate responses over time. They are widely used in customer service, virtual assistance, and various other fields to provide quick, automated responses to common questions and tasks, enhancing user experience and operational efficiency. Chatbots can operate through various platforms, including websites, messaging applications, and voice-activated devices.